Privacy & Cookie Policy
1. Introduction
G & M (PLUMBING & HEATING) LIMITED (“we”, “us”, or “our”) respects the privacy of our website visitors (“you”, “your”). This Privacy Policy explains what information we collect from you when you visit our website (the “Website”), how we use that information, and the choices you have about your information.
2. Information We Collect
We collect two types of information from visitors to our website:
- Personal Information: This is information that can be used to identify you as an individual, such as your name, email address, phone number, or postal address.
- Non-Personal Information: This is information that cannot be used to identify you as an individual, such as your browser type, operating system, IP address, the pages you visit on our website, and the time and date of your visit.
3. Use of Information
We use the information we collect from you for the following purposes:
- To respond to your enquiries and requests
- To improve the content and functionality of our website
- To send you information about our products and services (if you opt-in to receive such information)
- To comply with legal and regulatory requirements
4. Sharing Information
We may share information collected via this website with trusted third-party partners. Those partners are used to process such information and use it to improve the website.
5. Cookies
We use cookies on our website. Cookies are small data files that are stored on your device by your web browser. They are used to remember information about you and your preferences, so you don’t have to keep entering the same information every time you visit the website.
We use the following types of cookies on our website:
- Functional cookies: These cookies are necessary for the website to function properly. They allow us to remember your preferences, such as your language preference or your cookie settings.
- Analytical cookies: These cookies allow us to track and analyse website traffic so that we can improve the content and functionality of the website.
The following table describes the cookies we use on our website:
Cookie
Purpose
Duration
Type
_lscache_vary
to provide the prevention of cached pages.
2 days
Functional
_ga
to store and count pageviews.
2 years
Analytical
_gid
to store and count pageviews.
1 day
Analytical
_ga_*
to store and count pageviews.
1 year
Analytical
_gat_gtag_UA_*
to store a unique user ID.
1 minute
Analytical
You can control cookies by changing the settings in your web browser. You can choose to block all cookies, accept all cookies, or be prompted each time a cookie is set. It is important to note that if you block any or all cookies, you may not be able to use all of the features of our website.
6. Your Choices
You have the following choices about your information:
- You can choose not to provide any personal information to us. However, this may limit your ability to use certain features of our website.
- You can opt out of receiving marketing emails from us by clicking on the “unsubscribe” link in any marketing email you receive from us.
- You can control cookies by changing the settings in your web browser. You can choose to block all cookies, accept all cookies, or be prompted each time a cookie is set.
7. Data Security
We take reasonable steps to protect the information you provide to us from loss, misuse, unauthorised access, disclosure, alteration, and destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.
8. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at G & M (Plumbing & Heating) Limited., Unit 3, 91, London Road, Copford, Colchester, Essex, CO6 1LG.